Water coming through the ceiling, a sheet flapping in the wind, or a branch through the iron means you need someone now, not next week. Call 027 826 4970. We take leak calls 24/7 across Christchurch and the Selwyn District, including nights, weekends, and public holidays.
You do not need to know exactly where the water is getting in before you ring. Tell us your suburb, what you are seeing, and whether it is still dripping. We quote the call-out fee on the phone before we dispatch, talk you through what to do next, and tell you how fast we can get there.
Common questions
- Do you charge a call-out fee for emergency repairs?
- From 8am to 5pm an emergency call-out is $550 for a single-storey property and $750 for a two-storey property. From 5pm to 8am it is $750 for a single-storey property and $950 for a two-storey property. Weekends and public holidays use the 5pm–8am rate. The time slot is one hour, including travel. We quote the correct fee on the phone before we dispatch, so you can approve it before we leave. The aim is to stop water getting into the building. If a permanent repair can be done on that visit, we do it. If it cannot, we still make the house watertight before we leave, even if that cover is short-term. If you accept our quote for any permanent work still required, we credit the call-out fee off your final invoice.
- How fast can you attend an emergency leak?
- We prioritise active leaks across Christchurch and Selwyn. Recent storm call-outs in Sumner and Prebbleton had a crew on site within an hour of the call. Ring now and we will advise immediate steps and a realistic arrival time for your address.
- Can you stop the leak on the first visit?
- The aim of an emergency call-out is to stop water getting into the building. If we can complete a permanent repair on that visit, we do. If the weather or the fault means a lasting repair has to wait, we still stop the water before we leave, even when the cover is short-term.
- Do you attend after hours, weekends, and holidays?
- Yes. Documented call-outs include a 5am ceiling leak, Saturday and Sunday jobs, and emergency repairs completed on the last working day before Christmas. From 5pm to 8am, and on weekends and public holidays, the rate is $750 for a single-storey property and $950 for a two-storey property. We quote that fee on the phone before we dispatch.